Contact US

We'd love to hear from you!

Whether you have questions about our premium cigars, need help with an order, or want recommendations, the team at Jer-Z Jay's Cigars is here to help.

Customer Support

Email: support@jerzjayscigars.com (replace if you use a different email)

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)

We strive to respond to all inquiries within 24–48 business hours.

Order Questions

Please include your:

• Order number
• Full name
• Email address used for your order
• A brief description of your question or concern

This helps us assist you as quickly as possible.

Wholesale & Partnerships

Interested in carrying Jer-Z Jay's Cigars or partnering with us?

Email us with "Wholesale Inquiry" or "Partnership" in the subject line.

Stay Connected

Follow us on social media for new releases, promotions, and cigar news.

Thank you for choosing Jer-Z Jay's Cigars. We appreciate your business and look forward to serving you.