Terms of service

Terms of Service

Welcome to Jer-Z Jay’s Cigars, LLC ("Jer-Z Jay’s Cigars," "we," "us," "our"). We appreciate your interest in our products. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by the following terms and conditions outlined in this agreement ("Terms of Service"). Please read these Terms of Service carefully before proceeding.

1. Agreement Acceptance:

By using any of our services, you acknowledge that you have read, understood, and agree to these Terms of Service. These terms constitute a legal agreement between you and Jer-Z Jay’s Cigars, LLC. If you do not agree with any aspect of these terms, you may not use our services.

2. Age Restrictions:

You must be of legal age or the legal smoking age in your jurisdiction to purchase our products. By using our services and placing an order, you confirm that you are of legal age and able to enter into binding agreements.

3. Product Information:

We strive to provide accurate product information on our website; however, we do not warrant that product descriptions, images, pricing, or any other content on our website is error-free, complete, reliable, or current. We reserve the right to correct any errors, inaccuracies, or omissions and update information at any time without prior notice.

4. Orders and Payments:

By placing an order with us, you agree to provide accurate and complete information about yourself in accordance with our Privacy Policy. We reserve the right to reject or cancel any order at any time for any reason, including but not limited to limitations on quantities, inaccuracies, or errors in product or pricing information. Payment for orders must be made via the provided payment methods, and we will not process the order until the payment is verified and received.

5. Shipping and Delivery:

We aim to process and ship orders promptly, following the estimated delivery times mentioned during the checkout process. However, please note that delays may occur due to unforeseen circumstances beyond our control. We hold no liability for any lost, stolen, or damaged packages once they have been handed over to the shipping carrier. Any shipping fees or charges mentioned are non-refundable unless otherwise determined by us.

6. Returns and Refunds:

For health and safety reasons, we do not accept returns of used products. However, if you receive a defective or damaged product, please contact us within 48 hours of receiving your order and we will work to resolve the issue. Refunds or replacements will be determined on a case-by-case basis at our sole discretion.

7. Intellectual Property:

All content, trademarks, logos, and intellectual property displayed on our website are owned by or licensed to Jer-Z Jay’s Cigars, LLC. You are prohibited from using, copying, reproducing, modifying, or distributing any such content without our prior written consent.

8. Limitation of Liability:

Jer-Z Jay’s Cigars, LLC, its affiliates, and employees, shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages. The maximum liability for any claim, under any circumstances, shall not exceed the total amount paid by you to us for the services or products in question.

9. Amendments:

We reserve the right to modify, update, or replace these Terms of Service at any time and for any reason, without prior notice. It is your responsibility to periodically review these terms. Your continued use of our services signifies your acceptance of any changes to the Terms of Service.

10. Governing Law and Jurisdiction:

These Terms of Service shall be governed by and interpreted in accordance with the laws of the state of Texas, United States. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the state and federal courts located